SAP Application Transformation & Support

Services:

Ameri100’s Application Transformation & Support (ATS) services provide high flexibility and number of support models both locally in the U.S. and/or globally tailored to meet our clients’ current and future needs.

Ameri100 has a defined support and maintenance service offering for SAP customers. These support activities are bundled under various packages based on SLA and scope. Ameri100 provides functional support and technical support to its customers.

Dedicated Experts: Dedicated staff that provide any level of support on a daily basis, so you can release key internal staff to focus on more strategic initiatives.

• Ideal for companies looking to reduce costs or severely constrained to add permanent staff
• Total control over time zones and work shifts to ensure easy communication with global teams
• Bundled onsite, offsite (U.S.), and offshore staff
• Fixed price or T&M, billed monthly

Shared Service Model: An innovative service delivery model to provide support & maintenance services of enterprise applications to multiple customers delivered by a common pool of consultants around the clock.

• Build a U.S. or global team; team members are shared across multiple clients for cost control
• Flexibility: Scale team up/down with changing circumstance
• Can implement fixed number of hours for multiple support areas; unused hours carry forward for 3 months
• Typically fixed price, billed monthly

On Demand: Utilize expert skills as & when required (pay-per-use).

• Ideal for specialized requirements/niche skills
• Contract on hourly or project basis when required
• Choose from our international pool of resources
• Gives greater flexibility, predictability, and cost control on T&M basis

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